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This page explains how narut88 collects, uses, and protects the information tied to your account — from your login details to your transaction records with GoPay and QRIS. Access and availability depend on local law and eligible regions in Indonesia.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and any payment data linked to your wallet, such as your GoPay or QRIS details. We use this information to process your transactions, keep your account secure, and deliver the services you've accessed. We do not sell your personal data to third parties. Where we share data with service partners — for example, to process a QRIS deposit or verify an account action — those partners are bound by confidentiality agreements and are only permitted to use your data for the specific task we've engaged them for. We retain your account records for as long as your account remains active and for a period afterward as required under applicable local law and our internal retention schedule. If you have questions about what data we hold, the right place to start is the account section shown after you log in, or our support channel. Availability of all services on this platform depends on local law and the eligible regions in Indonesia where access is permitted.
Understanding the boundaries of this policy helps you know where our obligations begin and where third-party terms take over. Each area below outlines what falls inside or outside our direct responsibility.
We cover all data you submit when creating or managing your narut88 account — login credentials, profile details, and device access logs. These records are held by us and subject to this policy in full.
Transaction data for deposits and withdrawals processed through GoPay or QRIS falls within this policy as far as our platform records go. The payment provider's own privacy terms apply to data handled on their side of the transfer.
Pages you visit, games you open — including titles from Joker, CQ9, Habanero, and Bigtime Gaming — and session activity on our platform are logged as part of your account history and covered here.
Links to external sites, payment gateways operated by third parties, or any service outside narut88 are not covered by this policy. We are not responsible for data practices of sites or services we do not operate.
You have concrete choices about how your data is handled, and we've built the account area to make most of them accessible without contacting support. After logging in, the account settings page shows the profile details we hold on file — you can review and correct your name, contact information, and linked payment identifiers from there. If you believe a record is inaccurate or incomplete, update it directly or raise it with our support team. Where local law gives you the right to request deletion of your data, you can submit that request through our support channel; we'll confirm what can be actioned and what must be retained under our legal obligations. For any question about data we hold, how long we keep it, or who we've shared it with, our support team is the right contact point. Response times depend on query volume, and availability is subject to local law where you access this service.
Log in and open the account settings section. Your registered name, contact details, and linked payment identifiers are shown there. No need to contact support for a standard data review — it's in the account page.
Update your profile directly from the account settings page. If a field is locked or the correction requires identity verification, our support team can guide you through the steps shown in the help section.
Send your question through the support channel listed on this site. Include the account email address so we can locate the right records. We'll respond with what we hold and what actions are available under local law.
If you want to understand our retention schedule or ask about a specific data point, contact support with your account details. We'll explain what we keep, why, and for how long, in line with applicable local rules.
For any question about your data, your account records, or how this policy applies to you, the options below are the fastest ways to get a clear answer from our team. Availability depends on eligible regions in Indonesia.
Open the support chat from inside your account. This is the fastest path for questions about your transaction records or account data held on our platform.
Send a written request to our support address listed in the contact section. Include your account email so we can locate your records and respond with the specific information you need.
The help section inside your account covers common privacy questions, including how to update your details and what to expect if you submit a data request. Check there first for quick answers.
Our approach to data handling is built around keeping your account records accurate, secure, and available to you when you need them. We use encryption for data in transit — including payment actions via GoPay and QRIS — and access to stored account data is restricted to staff with a specific operational need. Cookies are used on this platform to maintain your session, remember your language preference, and support account security; you can manage cookie settings through your browser. We do not use cookies to sell your data to advertisers. Our retention schedule holds account data for the period your account is active and for an additional period as required under applicable law; records tied to financial transactions are kept in line with local regulatory requirements for Indonesia. If you want to request a change to how we handle your data, the support channel is the right starting point.
Data you send to our platform — including login credentials and payment actions through GoPay and QRIS — travels over encrypted connections. We do not transmit payment credentials in plain text at any point in the process.
We use session and preference cookies to keep your account working correctly across pages. No advertising cookies are placed without disclosure. Your browser settings give you control over which cookies are stored on your device.
Internal access to your account records is restricted by role. Staff outside the account operations and security teams do not have routine access to your personal data or transaction history held on our platform.
We keep account records while your account is active and for a defined period afterward. Financial transaction records are retained as local law requires. You can ask our support team about the specific retention period that applies to your account.
These questions cover what visitors most commonly ask about how narut88 handles their data, their rights, and how to act on them.
We collect the details you submit during registration — your name, email address, and contact information — along with payment identifiers linked to your wallet, such as a GoPay or QRIS account reference. We also log account activity for security purposes.
We share data only with service partners who process a specific function on our behalf, such as a payment provider handling a QRIS transaction. Those partners are contractually restricted to using your data only for that task. We do not sell your personal information.
Log in and open the account settings page — your registered profile details and linked payment identifiers are shown there. For a broader view of your transaction records or activity logs, contact support with your account email address.
Yes. Most profile fields can be updated directly from the account settings page after login. If a field requires identity verification before it can be changed, our support team will explain the steps shown in the account help section.
We keep your account records for as long as your account is active. After account closure, data is retained for a further period as required under applicable local law in Indonesia — particularly for financial transaction records, which follow local regulatory retention requirements.
Reach our support team through the live chat inside your account or via the email address listed in the contact section. Include your account email in your message so we can locate the right records and respond with the actions available to you under local law.